YOUniversityTV: YOULife


	Your Account I can't login, or I forgot my username or password. If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to reset your password or contact us. How can I disable my account? If you are absolutely sure that you want to disable your account, you can send a written request to the following email address: registration@youniversitytv.com. The subject line needs to read, "Please disable my account," and the request needs to be sent from the same verified email account you set up your YOUniversityTV account with. How can I update my profile? To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page. How can I update my email address? You can update your email address on the My Account page. How can I report an error or other problem with the site? To report an error or problem with the site, you can contact us here. Why am I not receiving emails from YouniversityTV.com? In order to receive emails from YOUniversityTV, depending on your email provider, you may have to add us to your whitelist or remove us from your spam list. If neither of these options work, please contact your email provider. How do I see the Omega tutorial again? You will have to go into your web browser and clear your cookies. Reporting Abuse How can I deal with someone that is bothering me? If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here. How can I report spam or other inappropriate content? You can report spam, pornography, or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report. Privacy Is my information kept private? Absolutely. We do not share any personally identifying information about you to any third party. How can I make my profile private? If the administrator has enabled it, you can make your profile private by visiting the Account Privacy page. How can I block users from contacting me? You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people. College Video Tours Why is a school not featured on YOUniversityTV? There are three primary reasons why a school may not be featured on YOUniversityTV. First, we may currently be in the process of taping or editing the school and it will be available to view shortly. Second, the school may not have met the criteria of appealing to a mass national audience. Finally, while it is rare, a school may have chosen not to be featured on YOUniversityTV. YOUDorms Do I have to register to have a dorm room? Yes. In order for us to activate any personalized features such as "YOUDorms", "save to favorites", "friends", etc., you must have a personal profile. General Why can't I view some areas of YOUniversityTV? YOUniversityTV is a dynamic site that is best viewed with a broadband connection and updated versions of Adobe Flash Player and Adobe Shockwave Player. It is also recommended that you use Internet Explorer 7 or higher, Firefox or Safari. YOUtorium How do I upload a video? You must be a logged-in, registered user of YOUniversityTV to upload videos. You can upload a video from the My Videos page